 |
Lack of expertise |
 |
“No time” |
 |
Investment required |
 |
Staffing problems/training |
 |
Marketing and merchandising |
 |
“How much should we be paying” |
 |
Quality assurance |
 |
Growing the business |
 |
Are you receiving value for money? |
 |
Unwelcome surprises |
 |
Facility refurbishment |
 |
Performance gaps |
 |
“Should I contract out?” |
 |
Consistency and how to get there |